Terms and conditions

1. Who we are

Flor do Pomar is the trading name of Isabel Maria Quinteiro dos Santos, a sole trader, tax number (NIF) 238080056. Contact: eventos@flordopomar.pt.

2. Asking about a date

Sending the “Check availability” form is not an order and commits neither you nor us. We answer as soon as we can. The conditions of each order (the piece, the price, the payments and the delivery) are agreed with you before we start.

When you add photos to your request, you confirm that you may share them with us. We use them only to understand what you imagine, as explained in the privacy policy.

3. The client area

The client area is created by us when you place an order, so you can follow your piece. The password is personal: please do not share it. The area stays open until 15 days after the piece is delivered.

4. Content and copyright

The texts, photos, logo and design of this site belong to Flor do Pomar or are used with permission, and are protected by the Portuguese Code of Copyright and Related Rights and the Industrial Property Code. You may view them for personal use. You may not copy, publish or distribute them, in any form, for public communication or commercial purposes, namely on other sites or online services.

Some images on the site are illustrations (photos of other pieces or simulations) and show the kind of work we do, not a specific piece.

5. Using the site

When using the site, you agree to respect the law, namely the Copyright Code, the Industrial Property Code and the Cybercrime Law, and not to do anything that could harm the site or other people.

We take care that the information here is correct and up to date, but we cannot guarantee that it never contains mistakes. Links to other sites (WhatsApp, Instagram, Google, casamentos.pt) take you to services we do not control, with their own terms.

6. Complaints and disputes

You can leave a complaint in the electronic complaints book or write to us at eventos@flordopomar.pt.

In a consumer dispute, you may turn to an alternative dispute resolution entity. The list of these entities is on the Consumer Portal.

7. Applicable law and changes

These terms are governed by Portuguese law. When they change, we publish the new version here with its date.